We are looking for a resource to provide technical leadership in solutions and user experience research/design.
The User Experience professional will provide UX research and design services. The scope includes:
This position is fully remote until further notice.
This resource will be responsible for revealing what our users need from our products by conducting research, working with cross-functional teams, and performing usability studies. These responsibilities also include inspiring change, delivering oral and written presentations, evaluating qualitative and quantitative data, and helping the delivery team better understand what would make a user's experience more intuitive, accessible, and seamless.
DoD Secret clearance required.
Five (5) or more years of UX research and design experience.
Bachelor's or MS in a human behavior related field.
Ability to quickly and effectively share research results.
Ability to perform all research-related tasks including research, planning, evaluating, and iteration.
Ability to formulate specific, answerable, practical questions.
Ability to collaborate effectively with stakeholders and act as a strategic partner in product. decisions.
Experience with remote testing tools.
For over ten years, Highlight has provided Development and Modernization, Secure IT, and Mission Solution services to our federal government customers. Our team knows the technology; we understand how our customers and their stakeholders work; and we know how to implement industry best practices to deliver high-quality, end-to-end solutions that minimize risk and maximize results.
Since our inception, Highlight has had an employee-first mindset. Our mission is to provide employees with rewarding and impactful career opportunities. In 2021, Highlight’s founder and CEO, Rebecca Andino, implemented an Employee Stock Ownership Plan to embody and expand our culture of transparency, teamwork and rewarding the work of our employees. By becoming an ESOP, our employee-owners share in the success of the company through their ownership stake. To learn more about ESOPS, check out: www.esopinfo.org.
We’re an Equal Opportunity Employer (EOE) that empowers our people to fearlessly drive change - regardless of their race, color, religion, sex, gender identity, sexual orientation, national origin, disability, veteran status, or other characteristics. Our team is dedicated to foster diversity within our teams to promote creativity, innovation, and teamwork to deliver the best solutions for our customers.