Highlight Technologies

Training Coordinator/OCA

Job Locations US-AL-Birmingham
ID
2021-1868
Type
Full-Time

Overview

Highlight is seeking a highly qualified individual for a full-time Technical Trainer position to provide training for staff supporting SBA’s Office of Capital Access (OCA). The ideal candidate will be detail-oriented and a strong team player with the ability to work independently. The ideal candidate will assist with the development of training material for OCA as well as deliver training to all new staff beginning on the program. Excellent communication and presentation skills are a must. The ideal candidate will have extensive experience developing and presenting training to a large workforce. If you're interested in being part of a team supporting government financial programs that assist Americans in disaster recovery, please apply!

Responsibilities

  • Creating and implementing training programs on behalf of the SBA (Small Business Administration) Office of Capital Access (OCA).
  • Work with SBA leadership to develop, promote, and implement data training courses and curricula. 
  • Evaluate training needs of the Department and plan, develop, implement, and monitor training programs and courses within the SBA.
  • Conduct efficacy evaluations of training courses. 
  • Conduct orientation sessions for SBA new hires.
  • Create brochures, training materials, multimedia visual aids, and presentations.
  • Provide classroom training, demonstrations, on-the-job training, meetings, conferences, and workshops.
  • Monitor the quality of training, leverage insights from training events, prepare informative training reports and recommend ongoing updates to training materials.
  • Responsible for performing training needs assessments, designing learning materials and managing all phases of training interventions.

Qualifications

  • U.S. Citizenship. 
  • Public Trust eligibility. 
  • Bachelor’s Degree or equivalent experience within related field. 
  • Minimum 5-7 years of experience in training/professional development. 
  • High level of diverse computer literacy, including various platforms and tools, as well as proficiency with typical MS Office programs (Word, Excel, PowerPoint, Teams). 
  • Excellent written and verbal communication skills. 
  • Excellent presentation skills. 
  • Excellent planning and organizational skills, attention to detail, ability to handle multiple tasks and work in a fast-paced, time-sensitive environment. 
  • Must be comfortable speaking to large groups. 
  • Excellent interpersonal skills, as necessary to work effectively with staff at all levels. 

About Highlight

For over ten years, Highlight has provided Development and Modernization, Secure IT, and Mission Solution services to our federal government customers. Our team knows the technology; we understand how our customers and their stakeholders work; and we know how to implement industry best practices to deliver high-quality, end-to-end solutions that minimize risk and maximize results.

 

Since our inception, Highlight has had an employee-first mindset. Our mission is to provide employees with rewarding and impactful career opportunities. In 2021, Highlight’s founder and CEO, Rebecca Andino, implemented an Employee Stock Ownership Plan to embody and expand our culture of transparency, teamwork and rewarding the work of our employees. By becoming an ESOP, our employee-owners share in the success of the company through their ownership stake. To learn more about ESOPS, check out: www.esopinfo.org

 

We’re an Equal Opportunity Employer (EOE) that empowers our people to fearlessly drive change - regardless of their race, color, religion, sex, gender identity, sexual orientation, national origin, disability, veteran status, or other characteristics. Our team is dedicated to foster diversity within our teams to promote creativity, innovation, and teamwork to deliver the best solutions for our customers.

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