Highlight Technologies

Loan Specialist (Foreclosure/Bankruptcy)

Job Locations US-CA-Santa Ana

About Highlight

Know Way. Know How.

For over ten years, Highlight has provided Development and Modernization, Secure IT and Mission Solutions for our federal government customers. We know the technology; we understand the way our customers and their stakeholders work; and we know how to implement industry best practices for development and services, delivering end-to-end solutions that minimize risk and maximize results.


We’re an EOE that empowers our people—no matter their race, color, religion, sex, gender identity, sexual orientation, national origin, disability, veteran status, or other protected characteristic—to fearlessly drive change.


We are hiring Loan Specialist (Foreclosure/Bankruptcy)to support the Small Business Administration's Santa Ana office. You must have thorough knowledge of the financial and credit factors related to business, commercial, and/or home loans including business practices and financial structures, pertinent statutory, regulatory, and administrative provisions. The position requires the application of extensive experience and seasoned judgment together with a broad knowledge and understanding of business systems, elements of good management, financial organization and management, the economic climate for small business, and earning potential of the business enterprise involved. Requires knowledge and skill in analysis, evaluation and problem solving to identify and define financial management problems and assist in the development of workable solution.


This is a remote/telework opportunity.


  • Reviews and analyzes requests from direct borrowers or requests from participant lenders in relation to servicing, liquidating or purchasing loans depending upon the division to which the incumbent is assigned.
  • Independently determines what data is needed in order to analyze/evaluate the request. Analyzes these requests in terms of financial condition of the borrowers and their effect and implication they have on the interest of SBA if they are approved. Makes independent recommendations on these requests to supervisor/team leader.
  • Analyzes financial statements (using cash flow projections and ratio analysis) as necessary to detect trends in the financial condition of the business and to initiate appropriate corrective actions.
  • Provides extensive servicing, purchasing or liquidation of the more complex delinquent loans or potentially delinquent loans. Analyzes the underlying problems and causes of the delinquency and develops the solutions to protect the interest of the Agency and the survival of the small business.
  • Conducts interviews with borrowers and lenders and counsels them on SBA's practices. Assesses borrower's or lender's need for assistance from other sources and counsels accordingly.
  • Participates in the training of new personnel in loan servicing or purchasing or liquidation work; explaining procedures, techniques, and policy. Works closely with new personnel to acquaint them with the functions of the division.
  • Maintains up-to-date entries in all appropriate required systems to ensure integrity of the data and Center efficiency.
  • Conducts research necessary to assist lenders in answering inquiries regarding recently submitted actions or inquires.
  • Reviews and associates trailing documents with their respective loan files or transfers files / documents to the appropriate SBA office.
  • Analyze and make recommendations on transaction requests in accordance with existing Agency SOP's or guidelines.
  • Utilize various software programs to perform daily tasks including Microsoft Word, Excel, Access, and Outlook. Also utilizes SBA software programs to input or research information.
  • Performs other loan processing, servicing, purchasing, liquidation or other transaction activities as needed.


  • Public Trust eligibility.
  • Associates degree.
  • 5-7 years of experience.
  • MUST have foreclosure/liquidation/bankruptcy experience.
  • Knowledge of Access and Excel preferred.
  • Excellent customer service skills.
  • Experience in L Track, Master Track, DCMS, and CAFS desired.




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