Highlight Technologies

Systems Engineer III (VMware)

Job Locations US-ID-Pocatello
Information Technology

About Highlight

Know Way. Know How.

For over ten years, Highlight has provided Development and Modernization, Secure IT and Mission Solutions for our federal government customers. We know the technology; we understand the way our customers and their stakeholders work; and we know how to implement industry best practices for development and services, delivering end-to-end solutions that minimize risk and maximize results.


We’re an EOE that empowers our people—no matter their race, color, religion, sex, gender identity, sexual orientation, national origin, disability, veteran status, or other protected characteristic—to fearlessly drive change.


You will join a team which is responsible for ensuring the Federal Bureau of Investigation’s (FBI) IT programs and data capabilities are in place to meet vital Law Enforcement and National Security needs.  You will help the FBI meet its mission “To protect the American people and uphold the Constitution of the United States.”


To do this, we need highly skilled professionals with a history of successfully delivering IT system and platforms to meet missions of national importance.  You will efficiently and effectively deliver support for a new, state of the art data center that leverages both on prem and cloud-based solutions to deliver IT capabilities for the FBI and the US Department of Justice.


Highlight is seeking a Systems Engineer III (VMware) to directly support the FBI.  This exciting role is as part of the Highlight Team.  Highlight was founded over 10 years ago to be a best place to work and we continue to invest in our employees and the employee experience.  With excellent benefits, commuter stipends, personal training budgets, career mobility, relocation assistance, award and bonus opportunities… Highlight strives every day to be a best place to work.


You will be responsible for design, deployment, testing, certification, patching, addressing interoperability issues of all VMware components to include the hypervisor, vSphere, NSX, vRealize Suite, and Site Recovery Manager.

Tasks include:

  • Create API integration and automation scripts with the Python programming language.
  • Design, implement and provide ongoing support of the on premise hybrid and cloud Infrastructure.
  • Serve as the subject matter expert (SME) for all VMware environments.
  • Create and maintain an on premise cloud, software defined data center infrastructure for both bare-metal and virtual machines with the appropriate SAN, network, or local storage configurations, using both OEM and third party tools that include virtual storage tools and services.
  • Manually and automated provision/configure of all required resources for servers.
  • Evaluate, improve, and maintain the information security throughout the virtualized infrastructure.
  • Monitor and correct critical storage issues and create recovery processes and hardware for failures and performance bottlenecks.
  • Install, configure, test and maintain system management tools, infrastructure and server plugins
  • Proactively ensure the highest levels of systems and infrastructure availability
  • Monitor and test application performance for potential bottlenecks, identify possible solutions, and work with developers to implement those fixes
  • Maintain security, backup, and redundancy strategies
  • Write and maintain custom scripts to increase system efficiency and lower the human intervention time on any tasks, such as automated provisioning storage with Infrastructure as a Service (IaaS).
  • Participate in the design of information and operational support systems.
  • Provide 4th level support.
  • Liaise with vendors and other IT personnel for problem resolution
  • Ensure technical documentation exists for all systems and is kept up to date to include inventory and patch levels of all systems to include hostnames, property numbers, IP addresses, enclave, number of cores, number of processors, admin passwords, certificates, and service accounts on a monthly interval.
  • Integrate systems with Windows and Linux as it applies to core service dependencies. Engineer and implement solutions for multi factor authentication with FBI standardized software and hardware.
  • Document system configurations to include passwords, access controls, version number, and revision numbers, patch levels, and inventory to include hostnames, TCP/IP addresses, number of processors, and number of cores, memory, and license keys.
  • Continually transition knowledge to the government staff through training and assistance on how to use the technology using industry best practices.
  • Provide real-time reporting of provisioned and non-provisioned and utilized resources to include performance metrics for availability, performance and trends.


  • Must be a U.S. Citizen.
  • Active TS Clearance and be SCI eligible.
  • Bachelor’s degree preferred.
  • 8 years of experience required.
  • VMware Data Center Virtualization and Cloud Management and Automation certification within the last five years.


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