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We are hiring for a Program Analyst to support the Small Business Administration's (SBA) Santa Ana office. You must have thorough knowledge of the financial and credit factors related to business, commercial, and/or home loans including business practices and financial structures, pertinent statutory, regulatory, and administrative provisions. The position requires the application of extensive experience and seasoned judgment together with a broad knowledge and understanding of business systems, elements of good management, financial organization and management, the economic climate for small business, and earning potential of the business enterprise involved. This role requires knowledge and skill in analysis, evaluation and problem solving to identify and define financial management problems and assist in the development of workable solution.
Analyzes financial statements (using cash flow projections and ratio analysis) as necessary to detect trends in the financial condition of the business and to initiate appropriate corrective actions.
Provide extensive servicing, purchasing or liquidation of the more complex delinquent loans or potentially delinquent loans. Analyzes the underlying problems and causes of the delinquency and develops the solutions to protect the interest of the Agency and the survival of the small business.
Conduct interviews with borrowers and lenders and counsels them on SBA's practices.
Assess borrower's or lender's need for assistance from other sources and counsels accordingly.
Participate in the training of new personnel in loan servicing or purchasing or liquidation work; explaining procedures, techniques, and policy. Works closely with new personnel to acquaint them with the functions of the division.
Maintain up-to-date entries in all appropriate required systems (LLTS, GPTS, DLCS HATS and MasterTrak) to ensure integrity of the data and Center efficiency.
Conduct research necessary to assist lenders in answering inquiries regarding recently submitted actions or inquires.
Review and associate trailing documents with their respective loan files or transfers files / documents to the appropriate SBA office.
Analyze and make recommendations on transaction requests in accordance with existing Agency SOP's or guidelines.
Utilize various software programs to perform daily tasks including Microsoft Word, Excel, Access, and Outlook. Also utilizes SBA software programs such as Qterm and Guaranty Purchase Tracking System (GPTS) to input or research information.
Perform other loan processing, servicing, purchasing, liquidation or other transaction activities as needed.