Highlight Technologies, LLC

Loan Specialist

Job Locations US-CA-Santa Ana

About Highlight

Know Way. Know How.

For over ten years, Highlight has provided Development and Modernization, Secure IT and Mission Solutions for our federal government customers. We know the technology; we understand the way our customers and their stakeholders work; and we know how to implement industry best practices for development and services, delivering end-to-end solutions that minimize risk and maximize results.


Highlight is seeking a highly qualified individual for a Loan Specialist position to support the Small Business Administration (SBA) Orange County Loan Servicing Center.


You will have thorough knowledge of the financial and credit factors related to business, commercial, and/or home loans including business practices and financial structures, pertinent statutory, regulatory, and administrative provisions. The position requires the application of extensive experience and seasoned judgment together with a broad knowledge and understanding of business systems, elements of good management, financial organization and management, the economic climate for small business, and earning potential of the business enterprise involved. It also requires knowledge and skill in analysis, evaluation and problem solving to identify and define financial management problems and assist in the development of workable solution.


  • Performs a variety of tasks such as processing, origination, servicing, guaranty purchasing and/or liquidating; but the majority of the time (not less than 60%) is spent on loans which are considered to be more "complex" or problematic because of specific conditions or of their nature.
  • Reviews assigned loan file to become acquainted with the characteristic requirements, collateral, and terms of the loan.
  • Reviews and analyzes requests from direct borrowers or requests from participant lenders in relation to servicing, liquidating or purchasing loans depending upon the division to which the incumbent is assigned. Independently determines what data is needed in order to analyze/evaluate the request. Analyzes these requests in terms of financial condition of the borrowers and their effect and implication they have on the interest of SBA if they are approved. Makes independent recommendations on these requests to supervisor/team leader.
  • Analyzes financial statements (using cash flow projections and ratio analysis) as necessary to detect trends in the financial condition of the business and to initiate appropriate corrective actions.
  • Provides extensive servicing, purchasing or liquidation of the more complex delinquent loans or potentially delinquent loans. Analyzes the underlying problems and causes of the delinquency and develops the solutions to protect the interest of the Agency and the survival of the small business.
  • Conducts interviews with borrowers and lenders and counsels them on SBA's practices. Assesses borrower's or lender's need for assistance from other sources and counsels accordingly.
  • Participates in the training of new personnel in loan servicing or purchasing or liquidation work; explaining procedures, techniques, and policy. Works closely with new personnel to acquaint them with the functions of the division.
  • Maintains up-to-date entries in all appropriate required systems (LLTS, GPTS, DLCS HATS and MasterTrak) to ensure integrity of the data and Center efficiency.
  • Conducts research necessary to assist lenders in answering inquiries regarding recently submitted actions or inquires.
  • Reviews and associates trailing documents with their respective loan files or transfers files / documents to the appropriate SBA office.
  • Analyze and make recommendations on transaction requests in accordance with existing Agency SOP's or guidelines.


  • U.S. Citizen.
  • Public Trust Eligibility.
  • Degree in Business or Accounting preferred.
  • Utilize various software programs to perform daily tasks including Microsoft Word, Excel, Access, and Outlook. Also utilizes SBA software programs such as Qterm and Guaranty Purchase Tracking System (GPTS) to input or research information.
  • Performs other loan processing, servicing, purchasing, liquidation or other transaction activities as needed to support the office operation.
  • Strong organizational skills and excels in written and verbal communication.
  • Detail-oriented and a strong team player with practical knowledge of loan administration and related documentation such as financial statements and credit instruments.
  • Proven ability in providing financial analysis and extensive document preparation.




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