Highlight Technologies, LLC

  • Technical Writer

    Job Locations US-MD-Bethesda
    ID
    2019-1128
    Category
    Technical Writing
    Type
    Full-Time
  • Overview

    Know Way. Know How. For over ten years, Highlight has provided Development and Modernization, Secure IT and Mission Solutions for our federal government customers. We know the technology; we understand the way our customers and their stakeholders work; and we know how to implement industry best practices for development and services, delivering end-to-end solutions that minimize risk and maximize result.

     

    Highlight is seeking a detail-oriented Technical Writer to provide technical documentation support to the National Institutes of Health (NIH), Office of Extramural Research (OER) in Bethesda, MD. You will assist OER staff with preparing instruction manuals, journal articles, training and other OER supporting documents. Additionally, you will develop, gather, and disseminate technical information among OER staff, designers, and external stakeholders. 

    Responsibilities

    • Organize and write supporting documents for OER products.
    • Use photographs, drawings, diagrams, animation, and charts that increase the OER users' understanding. 
    • Select appropriate medium for message or audience, such as manuals or online videos.
    • Standardize content across OER platforms and media. 
    • Gather usability feedback from OER customers, designers, and external stakeholders. 
    • Revise documents as new issues arise.

    Qualifications

    • U.S. Citizenship 
    • Public Trust Eligibility 
    • Excellent oral English communication skills and interpersonal skills are required. 
    • Strong writing and editing skills and an ability to translate detailed technical information into plain language required. 

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