Highlight Technologies, LLC

  • Mid-Level UX Researcher

    Job Locations US-VA-Springfield
  • Overview

    Know Way. Know How. For over ten years, Highlight has provided Development and Modernization, Secure IT and Mission Solutions for our federal government customers. We know the technology; we understand the way our customers and their stakeholders work; and we know how to implement industry best practices for development and services, delivering end-to-end solutions that minimize risk and maximize results.


    Highlight is seeking a UX Researcher to provide web design, development, and improve the user experience and web presence for the National Geospatial-Intelligence Agency (NGA) websites on different internal networks and the world wide web. 


    You will directly support the T-division, which resides under NGA’s CIO. You will review NGA internal websites to determine better ways to present and organize the information. You will also work with front-end users to collect business requirements, document findings, and generate reports for the web design team to implement.  


    • U.S. Citizenship.
    • Top Secret/SCI Eligibility.
    • 4 yrs. of experience conducting research or policy analysis within a UX environment. 
    • Bachelor’s Degree in Computer Science, Engineering, Mathematics, Information Systems, Communications or a customer domain-related technical or management discipline. A year of college education is the equivalent of two years of relevant work experience. 
    • Ability to communicate orally and written.
    • Preferred understanding of websites (i.e. usability, layout).


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